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FAQs

FREQUENTLY ASKED QUESTIONS

A DEPOSIT IS REQUIRED TO BOOK A PARTY (NO DATE, OR TIME WILL BE RESERVED UNTIL)

YOUR DEPOSIT IS SUBTRACTED FROM YOUR BALANCE. DEPOSITS ARE NON-REFUNDABLE

  • NO REFUNDS WILL BE ISSUED DUE TO BASIC ILLNESS. YOU MAY RESCHEDULE UPON AVAILABILITY.

  • PARTIES MUST START ON TIME.

LATE GUEST, INCLUDING THE BIRTHDAY GIRL, WILL JOIN IN ON THE ONGOING ACTIVITY. 

  • ONLY PIZZA, CAKE, AND ICE CREAM ALLOWED.

  • $25 FEE FOR SERVING AND GIFT OPENING (30 MINS).

  • $50 FEE DUE UPON BOOKING FOR LAST MINUTE PARTIES. 

  • FINAL PAYMENTS ON ALL PARTIES ARE DUE 24 HOURS PRIOR. NO EXCEPTIONS. 

  • OUR LOCATION IS FULLY DECORATED (YOU ARE MORE THAN WELCOME TO ADD YOUR OWN THEME).

  • WE SUPPLY PLATES, UTENSILS, OR NAPKINS FOR AN ADDITIONAL FEE OF $20.

  • WE DO NOT REPAINT NAILS NOR DO WE ALLOW PARENTS TO DO SO. 

  • PARENTS ARE NOT ALLOWED TO SIT IN SERVICE CHAIRS.

  • ONLY ONE PARENT IS ALLOWED TO STAY (BIRTHDAY GIRL'S MOM OR DAD).

OTHER GUESTS ARE ALLOWED IN THE WAITING AREA OR CAN RETURN FOR PICKUP.

  • NO SMALL TODDLERS ARE ALLOWED IN THE PARTY AREA DUE TO LIABILITY.

  • WAIVERS WILL BE PROVIDED FOR PARENTS TO SIGN PRIOR TO PARTY.

  • MOBILE TRAVEL AND SET UP AVAILABLE.

TRAVEL FEE DEPENDING ON DISTANCE.

​ACCEPTED FORMS OF PAYMENT: CASH, CASHAPP, PAYPAL, VISA, MASTERCARD 

CONTACT US IF YOU HAVE ANY QUESTIONS OR CONCERNS

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